3CX telephony
Click-to-call, screen-pop and call analytics with 3CX.
Every call is journaled to the lead and every rep is measured on call discipline.
Alphorix plugs into 3CX (including the v20 Data Connector) so calls start from the CRM, the right lead pops up on inbound and every call lands on the timeline.
See it in action
What's included
Click-to-call
Dial any lead from the CRM through your 3CX extension.
Screen-pop lookup
Inbound callers are matched to their lead in under 500 ms.
Automatic call journaling
Duration, direction and outcome logged against the lead and agent.
Call discipline report
Calls per rep, talk time, first-call speed and missed follow-ups.
Pre-filled XML template
Download a ready-made 3CX CRM template from the setup guide.
Region-scoped metrics
Regional admins see only their teams' call performance.
How it works
- 01Download the 3CX template from Integrations
- 02Map extensions to users
- 03Calls start syncing immediately
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