How to use the CRM

Dashboard tour — reading your KPIs at a glance

3 min read 4 viewsby Alphorix Team

Your Dashboard is the first screen you see every morning. Everything on it is live — the numbers update as leads arrive, tasks close and deposits process.

The KPI row

  • New leads (today / 7d / 30d) — count of leads created in the timeframe. Click the number to jump into a filtered Leads view.
  • Qualified — leads whose status moved past contacted into qualified or later. Your qualification-rate is Qualified ÷ New leads × 100.
  • Conversion % — how many of those qualified leads became a client (deposited). A healthy floor lands between 8-15%.
  • Total deposits — the sum of the deposit_amount field across all client leads in the range. Great for daily standups.

At-risk & follow-ups today

The At-risk leads widget flags any lead whose next_action_at is in the past OR whose health score dropped below 40. Click it → filtered list.

Follow-ups due today shows every task assigned to any agent in your workspace with due_date == today. Managers see the whole floor; sales agents see just their own.

Sales leaderboard mini-widget

The right-hand sidebar shows the top 5 agents by points earned in the current period. Full leaderboard is at /leaderboard.

Time-range filter

Top-right corner switches between Today / 7 days / 30 days / This month / Custom. Your choice is remembered per user.

Sales agents get a different view

If you're a sales role, your Dashboard route is /my-dashboard — same layout but scoped to leads assigned to you, plus your personal daily plan.

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