How to use the CRM

My tasks — scheduling follow-ups and callbacks

3 min read 14 viewsby Alphorix Team

Every follow-up you schedule lives in My tasks (/my-tasks). This is where you plan tomorrow's calls today.

Creating a task

Three ways:

  1. From a lead — inside the lead drawer → Schedule follow-up → pick date/time + type.
  2. After a call outcome — outcome buttons auto-create the right task (e.g. "Callback in 2h" or "Send proposal by tomorrow").
  3. Standalone — click + New task from the tasks screen for admin/misc work.

Task types

  • Call — outbound phone call
  • Meeting — in-person / video call
  • Email / Document — send something
  • Internal — note-to-self, non-lead work

Reminders

  • T-15 min in-app popup — bottom-right toast. Snooze 15 min or dismiss.
  • T-15 min email (sent from noreply@alphorix.net) — if enabled in your notification prefs.

Marking done

Just click the checkbox. A confirmation activity is logged on the associated lead automatically. Overdue tasks turn red — clean these up daily.

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